ATT U-verse Reviews and Complaints

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ATT U-verse Reviews

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  • Internet installation - AT&T Uverse



    I have used AT&T UVerse Internet for a few years with no issues. I recently moved to a new home and requested they transfer my service. I have a business that I run out of my home and use the Internet for my business at all times. Majority of business is dealt with through sending files back and forth over the Internet so it is CRUCIAL that service is never down. It has now been 48 hours since I have been able to operate. I am writing this review from my phone. The AT&T phone guys successfully set up my new phone and fax lines. The UVerse Internet guy threw his hands up after being... More...
    (Internet - Sponsored by DIRECPATH)
    Susanforeman1's Picture   Susanforeman1    0 Comments   Comments
  • Never an AT&T customer yet somehow am still in collections with them??!!!



    Was never an AT&T customer, never authorized service with them never authorized installation, nothing... This last month I noticed a collections attempt on my credit report for Franklin Collections Services. Called them and it's on behalf of AT&T. Sat on the phone with AT&T for the next two hours finding out that they attempted to install AT&T UVERSE internet at an address that is similar to mine in Ohio but in a completely different township. Tried to deal with it more than a few times and have now given up. Each time they say the issue is dealt with and that I need to... More...
    (Miscellaneous)
    npgeorgeuw's Picture   npgeorgeuw    0 Comments   Comments
  • Uverse features unusable



    U-verse connection problems to phone feature leaving consumers at disadvantage. ATT tech has became a joke if they can not fix the link they disrupted while doing an update on there system. Consumers paying for phone features that they have to call into tier two to use is absurd. Secondly, if is a fraud to promote how great there product is when the consumers already padding there pockets are left using such an useless product. I hope that all consumers using U-verse and having problems with it will come together and force necessary corrections. If not I hope that we can get some... More...
    (Cable TV)
    culfig's Picture   culfig    0 Comments   Comments
  • ATT U-verse Appalling Performance



    I have had AT&T phone and internet for a number of years. But when performance started to deteriorate - phone service outages, internet sluggishness, etc, I decided enough was enough. I spent a couple of hours on the phone with ATT "specialists who diagnosed the service arriving at the house to be excellent but the 2Wire modem/router probably on its last legs. "We are upgrading our systems to fiber optics, faster, more reliable, etc, etc. OK, says I, I will take the bait and "upgrade". New modem and supposed new connection to the house. I am still waiting and... More...
    (Delivery Services)
  • Sales Fraud!



    We had AT&T Uverse a few years ago and left the service because we had numerous connectivity issues. After having several technicians visiting our home they said there was nothing else they could do to resolve our issue so we decided to leave AT&T uverse and go to DirecTV. It's been about 3 years since we left AT&T in hopes that some improvements were made. We were offered a deal of $139.99 a month for a year for internet, uverse 450 and phone and have all install fees waived. We got the bill and it was $365.00! We called the customer service line and talked to a... More...
    (Cable TV)
    mcastillo217's Picture   mcastillo217    0 Comments   Comments
  • not happy



    me and my wife decide to go with u-verse so i ordered cable and internet service they installed. after 5 1/2 hours the tech left. to find out we could only stream 4 tvs at once, and we have 5 tvs they tell me if we all watch the same thing we can watch all 5 tvs so i cancelled within 24 hours of install. More...
    (Cable TV)
    rollinsdime97's Picture   rollinsdime97    0 Comments   Comments
  • At&T horrible customer service



    Ready to switch to Time Warner! After a month of experiencing extensive downtime for both the internet and cable service we found out that our wireless equipment needed to be replaced. A service appointment for Tuesday the 22nd between one and five o'clock was scheduled to replace the unit. I waited for rive and half hours for the technician to show up, which never happened. I did not receive a call informing me that the tech would be late or simply saying that they were sorry, but the appointment would have to be rescheduled. I called customer service who was very apologetic and... More...
    (Internet - Sponsored by DIRECPATH)
    jthom's Picture   jthom    0 Comments   Comments
  • Sent to Collections



    I cancelled my U-Verse account within 30 days of ordering and attempted to get credit for the money back guarantee that I was promised when I ordered the service. I called Customer Service, emailed "Customer Care" and wrote a letter when I sent in my payment for the amount I thought I owed per the fine print of the agreement. I received a bill yesterday that finally had some credits, however my payment was not reflected even though my bank shows it was cashed within the billing cycle. I also received a letter from a collection agency for the remaining balance, of which I have paid... More...
    (Miscellaneous)
  • Internet



    I have had att for abot 6 years live in a rural area of northern Nevada, I have Internet and phone service we where asked to upgrade our modem I was told much faster better connection, WRONG! After that I have had three service tecs out waiting 3 or four days each time. They sent me a new modem still dropping Internet, resetting modem continued. The fourth time I called I had not phone and no Internet this was especially bad timing as it is my 12 year old sons bday party on Saturday and this is Friday morning. I had taken two days off work be use I had set up a flat screen tv with three... More...
    (Internet - Sponsored by DIRECPATH)
  • U-Verse billing issues... ongoing



    My U-Verse bill has been screwed up since April. I've talked to 4 different agents since and have spent an average of 45 minutes to an hour with each and it is STILL not resolved. I've gone in circles with agents that don't have a clue as to what they are doing. I just now ' lost connection' with the fourth agent that I've spent an hour catching him up to what the problem is. Surprise! No call back. If I call again I will have to go through 3 months of information to catch up agent #5. I am sick of AT&T. How does one get in touch with a manager of... More...
    (Miscellaneous)
    attisajoke's Picture   attisajoke    1 Comments   Comments
  • attuverse



    what hell we have suffered with switching from cablevision to uverse.the installation took 7am to 9pm may9th,45 minutes later,our tv turned to snow! then no phone at all for at least 5 days to port back our original phone number.my husband died during surgery in boston and thanks to uverse i now have a dead phone,so i can't receive sympathy calls and his final days on earth were spent fighting them! More...
    (Cable TV)
    alisonkovachi's Picture   alisonkovachi    1 Comments   Comments
  • False Advertising???



    We have been waiting for ATT U-Verse Digital TV for a very long time now. A few days ago we received a letter in the mail stating it is finally available at our address. We were so excited. Our only cable option at this time is TWC. Due to lots of trees on our property we can not even get Satellite. TWC knows this and our bills is outrageous. Anyway, I go to order it online and it is not available. Internet and phone has been available forever. When is digital cable going to be available on our street and why would you send a letter with our address stating you have a product that you can... More...
    (Cable TV)
    alangenek0217's Picture   alangenek0217    0 Comments   Comments
  • ATT Hard Sell with No Information



    I am the sole proprietor of an underperforming busines, Trutek Educational Materials. ATT has signed me up for a one year contract at $90 a month which includes $45 for long distance. I assume it covers internet, but I am not getting answers. I have not made a long distance phone call from the business phone in four years and in the twelve years here I have made only little more than forty dollars worth of long distance calls all together. I feel bludgeoned and bullied by the sales process. What am I getting for the money? Is there another type of contract that would serve me better? If... More...
    (Internet - Sponsored by DIRECPATH)
    LaLelisir's Picture   LaLelisir    0 Comments   Comments
  • Touchy system



    I have AT&T Uverse for 2 years and I'm done! This system does not work. I lost count how many times we've had techs at our house. None can get this crappy system working and they all appear to be guessing. Our cable goes in and out all day, every day. The DVR is useless. No recorded programs play without interruptions and picture freezes. We have rebooted too many times to count and nothing ever works for more than 5 minutes. My next call will be to Comcast! More...
    (Cable TV)
    DonnaBreck's Picture   DonnaBreck    2 Comments   Comments
  • ATT-Uverse



    ATT U-verse worst IP ever I had the old 2 wire modum never a problem then I upgraded what a nightmare internet always drops out my home phone calls are droped like a cell phone( voice over ip) the new modum stopped working so thay sent me a new one and asked me to return the old one then ups said they cant return it and the idiots keep trying to bill me for the new one I was told was free yeah Im pissed beyond maddddddd freeken At&T has the only high speed connection here or I would go else where everyday I have to reset this pice of crap modum 3 or 4 times a day f*&% at&t if... More...
    (Internet - Sponsored by DIRECPATH)
    Darious's Picture   Darious    1 Comments   Comments
  • ATT Billing service



    I am Mad and I mean Mad, ATT I'm sure have broke every law know to man. I have had service with them for six years. My I phone was not working very good so thought about new phone but when I found out how much, I went with a another provider. On 6/15/13 I opened new service with Cricket and took my old number with me. My reg bill runs from 6/8/13 to 7/8/13 so old dumb me thought ok I canclled service with ATT on 6/15 so they will prorate my bill for those 7 days. Hello no way after five phone calls, today after my yelling to speak to a supervisor I found out that if you are as DUMB as... More...
    (Mobile Phones)
  • ATT costumer service worst ever



    I called ATT to pay my bill, the automated service wouldn't recognize my voice so it sent me to a very rude costumer service agent. then getting no where with her I asked to speak to a manager, put on hold switched from department to department after 1:47 min call never did get to anyone who could help me. I want to cancell and they say there's an early termination fee that I never agreed to. ATT is the worst ever!!!!!!! More...
    (Cable TV)
    mtnman104's Picture   mtnman104    1 Comments   Comments
  • Bad Sevice



    I had Comcast for 7 years and wanted to give AT&T Uverse a try. What a mistake, "you get what you pay for". After suffering with the picture freezing and internet being too slow, I switched back to Comcast. It was worth paying the earlier termination fee. AT&T charges a fee even if they don't provide good service. I received a $500 Visa rewards card from Comcast, so along with great service I'm ahead. More...
    (Cable TV)
    Marks628's Picture   Marks628    0 Comments   Comments
  • cut service & flood victim



    Since eatablishing service in September 2012 I have had nothing but charges that seem to never go down no matter how many times I pay them. I have requested a itemized bill for what thier charges are and have never recieved one. Then without warning they cut my service and never mailed me anything regarding why or that they even were going to do this. My father had a quadruple bypass 2 dayss before i was cut off and because of this i have not been able to email family or friends with updates on his condition! I have relatives that live out of state and i cannot afford to to make so... More...
    (Cable TV)
  • Sales Fraud



    I was told that the mounthly cost was $104. They also said that the installation and activation charges were waved. My first bill was $159. After being on the phone for over and hour and being transfered to 8 different people, because the last person could not help. I was told that they were not allowed to wave that fee. There is also no direct connection for ATT Uverse customers to customer service, it is a nightmare. We will be changing service after only one month. More...
    (Cable TV)
    pisst's Picture   pisst    1 Comments   Comments
  • AT&T CUT MY SERVICE WITH NO WARNING AND NO REASON! NOW THEY ARE THREATNING ME!



    Since eatablishing service in September 2012 I have had nothing but charges that seem to never go down no matter how many times I pay them. I have requested a itemized bill for what thier charges are and have never recieved one. Then without warning they cut my service and never mailed me anything regarding why or that they even were going to do this. My father had a quadruple bypass 2 dayss before i was cut off and because of this i have not been able to email family or friends with updates on his condition! I have relatives that live out of state and i cannot afford to to make so many... More...
    (Cable TV)
    bethanym's Picture   bethanym    0 Comments   Comments
  • AT&T U-Verse Strong Arm Tactics



    AT&T turned off my DSL. Then when I called and agreed to take the U-verse they said I could have a free tech install it. I declined at the time. My DSL was supposed to come back on but it didn't. It took 2 hours with the phone tech to re-establish my modum and wireless router configuration. I called back to get the free tech to install the U-verse next week and they said they would charge $99. So the salesman lied. I have been a customer since SNET was bought by this monopoly and stuck with it because of my Yahoo websites or I would dump them. I want to cancel the U-verse... More...
    (Internet - Sponsored by DIRECPATH)
    Thannie's Picture   Thannie    0 Comments   Comments
  • U-Verse Increasing Monthly Charges



    Maybe this isn't the place for this comment, but in the U-Verse guide we just received, my husband noticed that NESN HD is now going to be a part of the "Premium" HD tier. We already pay an extra fee for HD, but this would be yet another $15/month. My husband is an avid Red Soxs fan, and now will be unable to see the games. We can't afford the extra money per month (retired/fixed budget) and feel it may be time to start researching other providers. U-Verse has been just passable for the years we've had their service, e.g. frequent freeze ups, replaced modems, etc.,... More...
    (Cable TV)
    ctinamoroni's Picture   ctinamoroni    0 Comments   Comments
  • Worst company I ever dealt with.



    I got talked into as Sam's club to switch to ATT U-verse from my Comcast. Since I did its been a big nighmare. I take online classes, do most of my transactions online but the internet and cable kept dropping connection. I called and was given credit of 30 but still same poor service. The TV part not only looses signal every now and then but was too much for my little 5yrs old to use. when am not at home and my kids lost signal. I had to call my Nanny to go back to the remote or box and press ok get service back. Its really a pain in the neck. I had decided to move back to my comcast... More...
    (Home Improvement)
    juchenna's Picture   juchenna    0 Comments   Comments
  • ATT Uverse...there are better options



    I've had ATT Uverse for years and when I initially signed up I was paying $99.99 for cable/internet/phone. I have my bill automatically drafted from my account and ATT Uverse is suppose to send me my bill via email, but I never get the email for some reason. I noticed that my bill has gone up over $150,.00 a month so I called to see what happened. They said I was under a special promotional price and that the price I had was no longer available and there was no specials for current customers. I've been with them for over 6 years and you would think they would cut me some deal,... More...
    (Cable TV)
    charliejlin's Picture   charliejlin    2 Comments   Comments
  • ATT U-Verse Complaint-Charges



    After receiving a knock on my door from an ATT Uverse rep and being talked into switching from my current provider to ATT, I have had nothing more than piss poor customer service and issues. This companies integrity is the worst I have ever come across. They lie and manipulate you to get off the phone. Telling you whatever you need to hear at the moment all while notating something different. After speaking with Debra EID DT4677, I knew for certain I was done with this company. The lady claiming to be a case manager spoke to me as if I was nothing, almost screaming and telling me what... More...
    (Cable TV)
    Keita's Picture   Keita    1 Comments   Comments
  • Shocked and regretful I switched from Time Warner!



    2 years ago had a rep come to my door and talk to me into a "terrific" deal. Well come may it will be exactly 2 years and I have had nothing but complaints. Today I had enough, kept my cool tried to talk to the rep and got sarcasim and a piss poor "screw you" attitude. So I immediately ask for her manager. When he calls me 2 hours later...I thought the rep was bad, he basically told me not to let the door hit me in the a$$ on my way out! Really? DO NOT GET ATT! They will attempt to a$$ rape you while sucking more money out of you then gas prices! They are pathetic!... More...
    (Miscellaneous)
    AngryAmerican's Picture   AngryAmerican    0 Comments   Comments
  • att u-verse tv is by far the worst!!



    u-verse is the worst service out there for tv. The picture is sub-par, tech service is a pain, they want to coinstantly raise the price, and they don't communicate with the customer. They pull and switch channels with no notice. I'm going back to Direct tv that now offers 5 recording channels at a time, not 4 (3 if its all in HD). To anyone who is thinking u-verse is a goood deal....run!!! More...
    (Cable TV)
    ricrabt's Picture   ricrabt    1 Comments   Comments
  • U-verse inferior to previous DSL



    Having been a satisfied user of ATT DSL I called in for tech service and was convinced that I should upgrade to U-verse. What I was not told is that U-verse was not fully functional in my area and therefore the performance would actually be inferior to my DSL. Basdically watching videos and managing my emails has been more difficult often with page feature that do not work. I regreat the change and can only say that U-verse is highly experimental in my opinion and ATT is trying to fine tune it with customers like me. 10 years with ATT and now I am looking for another provider. I DO NOT... More...
    (Miscellaneous)
    RLjr's Picture   RLjr    0 Comments   Comments
  • Insurance Scam that traps one into a 2 year contract. Read the fine lines



    AT&T Why??? The process replacing my iPhone, through customer service was simple. The price for a new iPhone is cheaper than the deductible. That isn't even including the monthly fee that is added ritually each month. One should take care of their customers. It's great to gain another person (not client) as a customer. It is abundantly more beneficial to keep a customer each and every renewal. Especially us, who pay hefty bills on time every time, (might be day or two past). You should at least provide a proof-life or some reliable type of case to protect our new iPhone with... More...
    (Mobile Phones)
    par4lance's Picture   par4lance    0 Comments   Comments
  • Is This How AT&T Treats their Customers?



    On Nov 7, 2012 you sent me a letter about a bill that I had neglected to pay. I called you immediately for clarification (acct. #102327518). Told the rep that I will pay the amount but will take 2-3 days since I pay all of my bills via my bank. Next thing that happened: You suspended my e-mail (bagasas@sbcglobal.net). I consider this BLACKMAIL since one needs e-mail to keep in touch and even pay his bills, especially when on the road. Called and payed the bill on the spot via MasterCard. The rep assured me that my e-mail will be restored momentarily. Had no e-mail for the next 2... More...
    (Delivery Services)
    kwstas's Picture   kwstas    0 Comments   Comments
  • Internet



    I have had this trouble with my Internet since long, have contacted 3 different agent on chat but none could help me on this. All says that I need to contact local engineer or pay at&t to fix it. But one agent made my day, he was with me on chat for an hour and finally fixed my computer. His name was Lucky lm4392. You can ask him on the chat, they really do transfer chat to him. I got disconnected on chat Lucky called me up within a min and asked to start the chat and ask for him. He was really helpful and friendly, just made my day. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    debra1212's Picture   debra1212    0 Comments   Comments
  • att charges



    I moved from one location to another and was told to bring my equipment with me and I did.When the tech came for installation he said I old stuff and used all new and indicated he did not want the old stuff.I recevived a letter a few days later explaining how to return old stuff.I called att and told them what had happened and was told that the tech should have used the old stuff,but I should have known that the tech meant that I should keep the old stuff when he indicated he didnt want it.They are now going to bill me $750 for the old stuff,why would I dispose of something that was going... More...
    (Cable TV)
    rlf55's Picture   rlf55    0 Comments   Comments
  • Att U-verse confusing billing



    Does ATT U-verse just like to confuse people ? I received 3 "free" movies on demand offers. I was billed $4.99 each on my bill and was told that I would receive credit in 1 to 2 billing cycles. I never saw any credits so I called them. According to ATT I had received a $6.00 credit on the very same bills. Maybe I'm just easily confused and should just be happy for the extra $1.01 credit but it sure makes keeping my bills straight difficult. More...
    (Cable TV)
    trickydicky's Picture   trickydicky    0 Comments   Comments
  • ATT U-verse customer service



    I agree hands down that ATT U-verse has the worst customer service. I knew I shouldn't have gone with ATT when I had another option out there - what is wrong with me??? I was never told that when I moved a month ago & went with ATT that I would have to install my own equipment for my internet & phone in the house. The fellow that came out was very blunt with me and stated he was only there to install the line to the outside of the house - he was in and out in a flash. Also, I had to call them seeking a ONE week extension past a disconnet date on my bill & was refused (I... More...
    (Internet - Sponsored by DIRECPATH)
    pjgibson1982's Picture   pjgibson1982    0 Comments   Comments
  • customer service



    I have called, written and emailed ATT Uverse to straighten out my bill. I have 2 separate accounts (one for internet for my son who lives at a different address and another one is bundled for TV, internet, phone and cells. Of course the bundled account is usually over $350 and the internet is always $45.41 every month. Back in May (3 billing periods ago) your wonderful accounting screwed up - they credited the account which is always $45.41 with a check for over $350 and the account which fluctuates every month over $350 with the $45.41 check and after trying to contact by phone, email... More...
    (Miscellaneous)
  • AT&T U-Verse in Los Angeles



    Hands down the worst company and customer service that I have ever dealt with. I had my new ATT service installed on 7/27(after my first appointment was scheduled for 7/23, but taken away from me with no reason) 5 hours after installation, my service was shut off. Today is 8/3, and I'm still trying to get service turned back on. No one is able to give me any answers..or willing to help me. Spoke to a supervisor..and she offered to cancel my service so I can go back to my old cable provider. That was great advice from ATT More...
    (Cable TV)
    mikeyp's Picture   mikeyp    0 Comments   Comments

ATT U-verse Reviews By Product


ATT U-verse Comments


rhilton868 says: (5 months ago)
 0
Signed up with ATT uverse 4 months ago.Always reboting boxes. Signed up at Chesterfield office on 23 mile road. Manager made promises and told lies never followed through on any. The on demand sucks. Television stops all the time. PC speed is bad and not what was promised. Customer service is worse then Comcast. I did not think that was even possible,but I was wrong.



rebaskaggs says: (1 year ago)
 0
I am sick of the commercials with the kids. I mute it every time it comes on. I was thinking about getting at&t service but the commercial keeps me from it. Try some one different. Thank you for your time.



laranlin says: (1 year ago)
 0
The new change to the on demand is awful. It is not user friendly. On my large tv I can
read the boxes. On a smaller tv I cannot. The change to the games was very upsetting. I played the JT blocks. That has been deleted on the new game channel which you now need to pay for.
I'm in process of checking other carriers to change.

Who ever designed this did a BAD job,' You will lose lots of customers.



billyb says: (1 year ago)
 0
I think cancelling the free games just to get customers to subscribe to the pay to play games was a very selfish act showing no respect to those who are elderly and on fixed incomes who can barely afford basic service. AT&T is definitely not user friendly.



areyouscared says: (2 years ago)
 0
will I can see from the commetts of the other customers I made a big error in using attuverse I will contact the A G of lousiana if nothing can be resovied. thank you very much. sam horner dalehorner0121@net.com



FUATT says: (2 years ago)
 0
we were billed 240$ for a 240 bill - we were billed another 280$ at the end of the same month, throwing me in overdraft at the bank, now i can't pay my property tax, or buy food. They charged us a 'one time' installation fee last bill , now being charged 118.54 on top of our 140$ a month, in a 'one time' account charges.



Archi says: (2 years ago)
 0
I want my TV to stay on all day to discourage thieves, but at some point during the day the Uverse controller go to blue screen with a prompt to hit OK. How can I keep my TV on a channel ALL DAY?



1s1deast says: (2 years ago)
 0
music skips so often especially on utube



popeyeauto says: (2 years ago)
 0
i HAD AN ACCOUNT WITH ATT AND I GOT A "FREE" E-MAIL ADDRESS, BUT WHEN I CANCELED MY ACCOUNT. THEY TOOK AWAY MY "FREE" E-MAIL ADDRESS WHICH I WAS USING FOR THE BUSINESS, NOW THEY COMPROMISSED MY DOCUMENTS, I WONT EVER COME BACK TO ATT



davewong1 says: (2 years ago)
 0
To all internet users.
I was offered by ATT uverse seller and said that Uverse has very fast internet service with dial tone.After i sign up with uverse. My internet and home phone has all kinds of problem.I am very disappoint with ATT uverse service.
I keep losing my internet signal. special from 12 am -6 am every night. when the internet speed getting slow, it will causing my home phone with no more dial tone. and causing my home alarm go off since from Feburary untill today.
Evertime i can in, they said they send a tech out to solve my problem. But each tech said different kind of error.
The problem still there in the midnight.
I think they don't know what they are doing after i replaced 4 times uverse modems.
Now i must give up my dial tone go back to analog phone.
I hope all internet users need to spend yime to shop arround before sign up Uverse. I am not very happy with uverse any more.and they do not pay anything for i do not have enough sleep for last 6 months....because the alarm went off...



cakes777 says: (2 years ago)
 0
I never knew a company could use thier customers as bad and then have the nerve to ask if there was anything else they can help me with before hanging up. You give me back my $480.00 that was not suppose to be taken out of my account for the 3 modems that did not work and 4 techs that can out. I missed 2 days work and 8 phone calls averaging 45 to 65 minutes each time. I'm so pissed off at the fact that I just paid bills and they erroniosly took the money out and I have to wait 3 to 5 buisness days for it to get back in my acct...I've had it and any chance to drag thier name in the mud, I will do it at all cost, thinking of a billboard on the highway. They can't dispute it as it's the truth and on paper...FED UP



Monkey2345 says: (2 years ago)
 0
It's unfortunate that AT&T does not care about pleasing their customers. In times like these every one in business should be making sure they don't
Loose market share. U-Verse was a bad business move for AT&T because they can't seem to deliver what they are promising, I mean I can't do anything online without worrying that the service will disconnect. What a shame.



Monkey2345 says: (2 years ago)
 0
It's unfortunate that AT&T does not care about pleasing their customers. In times like these every one in business should be making sure they don't
Loose market share. U-Verse was a bad business move for AT&T because they can't seem to deliver what they are promising, I mean I can't do anything online without worrying that the service will disconnect. What a shame.



JoeandRosie says: (3 years ago)
 0
ATT: You guys STINK. Terrible Service and Technicians that never show up or call. Thank GOD for Utility Monopolies!



amoangela says: (3 years ago)
 0
Everyone at uverse BETTER GET The Hallmark Channel and The Hallmark Movie Channel back or ELSE WE ARE CANCELLING OUR SERVICE and that's a PROMISE!!!!!!!!!!! I MEAN IT TOO!!!!!~ It's appalling that I cannot ever talk to anyone up high at uverse. That they won't honor a request from a customer and they have to have it there way!!!!! Get it back or I am cancelling now!!!!! Do you hear!!!!!!!????????
very very mad!!!!!



NorCal says: (4 years ago)
 0
Really??!!...It sounds like horror stories when you describe your experience with UVERSE...I have nothing but the BEST experience with At&t's UVERSE ever!!! I mean I love it! The Techs were most supportive they gave my numbers that i could contact them directly,showed me how to use the product until I was comfortable,very knowledged in every question I had,The sales person who came to my door was on point about every detail that comes with U_Verse..figured what we would save and what bundle was best for my family..And the savings was huge!! much more to offer that any company out there HANDS DOWN!! To sum it up..Go for the UVerse challenge..They are giving you free install,savings off for one year,prices that beat what youre currently paying now and giving you more for the money!If you have HD and are looking for a Cheaper way to truly enjoy your digital in its truest form GO UVERSE!!



cheapequiptment says: (4 years ago)
 0
rebate was postponed because of service upgrade need to wait an additional 30 days also a tech was sent out to replace the dvr receiver but he only reset it, now a new order for a tech tomorrow to do what the tech should have done today. Also all of our recorded shows were erased and we were told the box was defective.



Shamrock says: (5 years ago)
 0
This has to be the worst service on earth. Anyone with more than 1 HDTV in your house stay away. I would record 2 HD shows on the DVR and no one else in the entire house could watch anything in HD at all!!!! I have 4 HDTVS in my house which my wife and kids watch at the same time. Also they don't tell you but when watching multiple TV's the internet starts to crawl to dial up speeds.

Seriously Comcast may be more expensive, but their service so much better. I went back after less than 30 days. I've learned the hard way "you get what you pay for" it's cheaper because it's crap service. People who want a BMW don't go out and buy a Ford Escort and then think it's going to be the same.




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