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ATT U-verse Reviews

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  • att store superstition mall mesa az

    I recently purchased my first smart phone at the at&t store located in the superstition mall on Power road in mesa arizona. As I said it was my first I phone so I knew nothing about how it worked. I instructed the sales person that along with the purchase of the phone I would require a transfer of a message package I had purchased with the phone I was using at the time and transfer the contact list that was in the phone and a tutorial on how the phone worked. After the transfer of information we sat down to some instructions that were at best terrible. Since the instructions were so... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    sniggorcs's Picture   sniggorcs    0 Comments   Comments
  • Customer service is clearly deficient

    I contacted AT&T U-verse at the beginning of January, 2015; the sales person on the line was extremely polite. However, she was deceptive, as she never told me that the telephone package of $20.00/month with two hundred minutes of calls per month, only applied to calls made to other U-verse subscribers. Hence, if someone called a non-U-verse number, they were charged 7 cents per minute, per call. I found out about the latter, when I received my first bill. In addition, my first U-verse bill was confusing, as it was not written in a consumer friendly manner. However, what was worse than... More...
    Cessna793's Picture   Cessna793    0 Comments   Comments


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