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ATT U-verse Complaint - Card Incentives for upgrade - AttUverse Bundle
ATT U-verse Complaint

ATT U-verse Complaint

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Card Incentives for upgrade - AttUverse Bundle


I was given the opportunity to get a $100.00 gift card if I up-graded from U350 to U450. I signed up and waited and waited to get the card. I contacted them today about this issue and was told that a letter had been sent out and the offer expired the end of December. AND, they could not help me because it had expired. I told them that if I would have gotten the letter, I would have contacted them. So, I paid for something for two months and did not get the gift card. I in turn went back to a lower level of service and am very unhappy. I thought that ATT was better than this. I expected this from Comcast, not ATT. I am thinking about just canceling everything. This is really BAD customer service.


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