ATT U-verse Complaint

ATT U-verse Complaint

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Never an AT&T customer yet somehow am still in collections with them??!!! - AT&T UVERSE Internet Installation


Was never an AT&T customer, never authorized service with them never authorized installation, nothing... This last month I noticed a collections attempt on my credit report for Franklin Collections Services. Called them and it's on behalf of AT&T. Sat on the phone with AT&T for the next two hours finding out that they attempted to install AT&T UVERSE internet at an address that is similar to mine in Ohio but in a completely different township. Tried to deal with it more than a few times and have now given up. Each time they say the issue is dealt with and that I need to call the collection agency and get them to update their system. Well, I call them and they say it has not been released by AT&T and round and round we go. I'm not even a customer for this stain of a company and am still getting nailed on my credit report from them. Contacted the FTC and a few other customer protection agencies and no one will touch it. Filed with the BBB and am still waiting for AT&T's response. Pity you people who are actually customers.


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