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ATT U-verse Support Ticket - product wont work

ATT U-verse Support Ticket

product wont work - AT&T U Verse

Created By: daviddial's Picture daviddial Last Reply: daviddial's Picture daviddial
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: AT&T U Verse

uverse has been 'phasing out' for about two months now. They have told me on the phone, when i finally get through to a human being, at first that there was nothing that they can do, then they hung up on my 81 year old mother several times, now it wont work at all and they want to come out AGAIN to try AGAIN to fix it. Then they lied to me and told me that she never called in so 'how could they fix it". my mother wants out of the contact, we cancelled and now they want $105 from my mother just to allow us to leave! we just want to go away without wasting any more money or time.


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